FAQ's
Welcome to the Wrapped By Grace FAQ page! Here are some answers to common questions about our products and services:
Q: What kind of items do you sell?
A: We specialize in selling items that feature religious scripture, such as blankets, pillows, t-shirts, candles and other home decor.
Q: Can I customize an item with my own favorite scripture?
A: Unfortunately, we do not currently offer customization services. However, we are always open to suggestions for new designs and ideas and plan to create a way for you to add your favorite scripture to any image in the near future!
Q: What materials do you use for your products?
A: We carefully select high-quality materials for our products to ensure that they are durable and long-lasting. Our items are made from a variety of materials, such as cotton, polyester, glass, etc.
Q: How do I know what size to order?
A: We provide detailed size charts for our clothing items on the product page to help you select the best size for you. If you are unsure, feel free to contact our customer service team for assistance. Blankets and pillow sizes are listed on the product pages as well!
Q: Do you offer international shipping?
A: Unfortuantely, no. As of now we are only based in the US but plan to expand soon! Shipping costs and delivery times may vary based on your location.
Q: What is your return policy?
A: We offer a 30-day return policy for all of our products. If you are not satisfied with your purchase, please contact our customer service team for instructions on how to return your item for a refund or exchange. Or visit our Refund and Return page at : https://wrappedbygrace.com/policies/refund-policy
Q: How can I contact customer service?
A: You can contact our customer service team by email or phone. Our contact information can be found on our website's "Contact Us" page under "Support".
We hope this FAQ page has been helpful. If you have any other questions, please do not hesitate to contact us.